Dedicated Customer Support & Operations Teams — Built for Growing Businesses
Scale your customer support, sales support, and back-office operations with trained, offshore professionals who work as an extension of your team — without the cost and complexity of hiring in-house.
Trusted by startups, agencies, and growing companies across SaaS, e-commerce, healthcare, and insurance.
Social Proof
Helping growing teams reduce operational workload by up to 60% while maintaining quality, speed, and customer satisfaction.
I love Hubopps! This is an amazing service and it has saved me and my small business so much time.
Archie Connors
Media Marketing
I can't say enough about Hubopps. Digital Marketing Agency and SEO has really helped our business.
Ronald Curry
SEO Agency
Hubopps makes me more productive and gets the job done in a fraction of the time.
Richard Myrick
Digital Marketing
I would recommend Hubopps for anyone trying to get the word out about their business.
Melissa Herman
Social Media
Who Hubopps is for
Built for Teams That Need to Scale — Without Breaking Operations
Hubopps works with companies that are:
- Growing fast and need reliable customer support
- Overloaded founders and ops teams
- Agencies that want to offer support services without hiring internally
- Clinics and insurance agencies needing structured admin support
- SaaS and e-commerce brands that care about customer experience
If customer conversations, follow-ups, or admin work are slowing you down — we build the team that fixes it.
What we do
Dedicated Offshore Teams. Real Results.
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Hubopps provides fully managed, dedicated support teams trained on your tools, workflows, and brand voice. We don’t offer shared agents or ticket mills. Your team works only for you.
Our Core Services
- Customer Support (Email, Chat, Phone)
- Sales Support & Lead Follow-Ups
- Appointment Scheduling & Intake
- Back Office & Admin Support
- White-Label Support for Agencies
Industries we Serve
» User onboarding assistance
» Ticket handling & CRM updates
» Subscription and billing support
» Refunds, exchanges & escalations
» Post-purchase support
» Customer retention follow-ups
» Appointment setting
» Policy servicing support
» Client follow-ups & renewals
» Patient follow-ups
» Billing & admin support
» HIPAA-ready operational framework
» Lead handling & intake
» Client reporting assistance
» Scalable team for your retainers
Why Hubopps
More Than Outsourcing — We Build Teams
Most outsourcing firms focus on headcount.
Hubopps focuses on process, quality, and long-term partnerships.
What Makes Us Different
- Dedicated agents (not shared pools)
- Structured onboarding & training
- Quality assurance & performance tracking
- Clear SLAs and escalation paths
- Flexible scaling up or down
- Dedicated agents (not shared pools)
Your customers will never feel “outsourced.”
How it Works
From consultation to a tailored strategy, we guide you every step of the way.
Read Morestep
Free Operations Assessment
We review your current support or ops setup, volume, tools, and pain points.
01
step
Team Design & Proposal
We recommend: | Number of agents | Roles & responsibilities | Coverage schedule | Pricing model
02
step
Hiring & Training
We recruit and train agents specifically for your business, tools, and workflows.
03
step
Go Live & Optimize
Your team goes live with: | Dedicated manager | QA monitoring | Weekly or monthly performance reports | Ongoing optimization
04
Simple. Predictable. Scalable.
Dedicated Full-Time Agent
- Monthly flat rate
- No long-term lock-ins
- Scale seats as needed
Pricing varies by role, coverage, and complexity.
Common Use Cases
01
“We’re getting too many support tickets.”
02
“Our founders are handling customer emails.”
03
“We need sales follow-ups done consistently.”
04
“We want to offer support to our clients but don’t want to hire.”
05
“We need reliable admin support without full-time overhead.”
Your Long-Term Operations Partner
Hubopps is a global operations and support partner helping businesses scale smarter through people, process, and technology.
We combine:
- Offshore efficiency
- Strong operational leadership
- Digital-first workflows
- Client-focused execution
Our goal isn’t just to fill seats — it’s to help you grow sustainably.
Ready to Scale Without the Headache?
Let’s build a support or ops team that works like it’s in-house — without the cost.